Privacy Policy

This Privacy Policy describes how your personal data is collected, used and shared when you visit www.maisonzayana.com (the “Site”) or make a purchase.

INFORMATION COLLECTED

When you visit the Site, we automatically collect information about your device, such as your browser, IP address, time zone, and cookies on your device. We also collect the pages you visit, referring sites, search terms you use, and your interaction with the Site. This data is called “Device Information.”

We use the following technologies to collect this information:

  • Cookies :

    • _session_id: unique session identifier to store session information (referrer, landing page).

    • _shopify_visit: no data retained, active 30 minutes since last visit, visits tracked.

    • _shopify_uniq: No data held, expires midnight, counts unique visits per customer.

    • cart: unique identifier, stores the cart, active for 2 weeks.

    • _secure_session_id: unique session identifier.

    • storefront_digest: unique identifier, used to verify visitor access if password enabled.

  • Log files : Track your activity, collect IP, browser, ISP, referring and exit pages, date and time.

  • Invisible pixels and tags : record how you navigate the Site.

When you make or attempt a purchase, we collect: name, billing and shipping addresses, payment information, email, and phone number. This information is called "Order Information."

“Personal Information” includes Device Information and Order Information.

USE OF YOUR DATA

  • Order Information is used to process your order (payment, shipping, billing), communicate with you, detect fraud, and, if you have given your consent, send you offers or advertisements.

  • Device Information, including IP address, is used to detect fraud, optimize and analyze Site usage, and measure marketing effectiveness.

SHARING YOUR DATA

Your data is shared with third parties who assist us, including:

  • Shopify, for hosting and managing the online store.

  • Google Analytics, to analyze the use of the Site.

We may also share your data to comply with the law, respond to a legal request, or protect our rights.

TARGETED ADVERTISING

We use your data to send you targeted advertising. You can opt out of targeted advertising via the following links:

DO NOT TRACK
The Site does not alter its data collection if your browser sends a “Do Not Track” signal.

YOUR RIGHTS

As a European resident, you may access, correct, update, or delete your personal data. This data is processed to fulfill our contractual obligations or our legitimate business interests. Your data may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

Information about your order is kept unless you expressly request deletion.

CHANGES

This policy may be amended to adapt to changes in our practices or legal requirements.

CONTACT

For any questions or complaints, contact us at: contact@maisonzayana.com

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